Shipping policy

🇬🇧 English — Shipping Policy

Processing Time Orders are typically processed within 1–3 business days. Processing times may be longer during public holidays.

Shipping Zones and Rates

Hungary

  • Standard shipping: 1,767 HUF
  • Free shipping on orders over 23,100 HUF

Western Europe and other countries

  • Standard shipping: 5,900 HUF
  • Free shipping on orders over 45,000 HUF
  • Estimated delivery: 5–10 business days

Eastern Europe (Bulgaria, Croatia, Czech Republic, Poland, Romania, Slovenia, Slovakia)

  • Standard shipping: 3,490 HUF
  • Free shipping on orders over 25,000 HUF
  • Estimated delivery: 5–8 business days

Mediterranean (Cyprus, Greece, Malta)

  • Standard shipping: 4,990 HUF
  • Free shipping on orders over 35,000 HUF
  • Estimated delivery: 7–12 business days

Shipping Notifications You will receive a confirmation email with a tracking number once your order has been shipped.

Customs and Taxes No additional customs costs apply for orders within the EU. For deliveries outside the EU, local customs and tax regulations apply and are the buyer's responsibility.

Lost or Damaged Packages If your package is lost or arrives damaged, please contact us at info@keilakidz.com within 48 hours.